Os trabalhadores do Facebook estão a pressionar a empresa para que sejam tomadas medidas mais assertivas para combater comentários racistas na plataforma. Os apelos destes trabalhadores surgiram depois dos abusos vistos nas páginas dos jogadores ingleses Bukayo Saka, Jadon Sancho e Marcus Rashford depois da final do Euro contra a Itália.
Um jornalista do BuzzFeed, Ryan Mac, diz ter sido contactado por trabalhadores do Facebook sobre o caso, recebendo fotografias de múltiplas páginas de “comentários racistas” e “emojis de macacos”. “Um trabalhador diz ter denunciado tantos comentários racistas que a sua página pessoal no Instagram foi limitada e não podem denunciar mais conteúdo”, escreve Mac.
Sabe-se que o Facebook está a investigar a situação internamente mas os trabalhadores continuam comprometidos em resolver a situação, procurando incentivar a empresa a estar melhor preparada para lidar com estas situações e implementar medidas a tempo do Mundial de 2022.
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Some employees are wondering why they weren’t prepared more. Racist abuse is something they’ve seen all premier league season, they said. “It seems this was totally preventable,” one employee wrote on an internal forum, and asked what FB will do ahead of World Cup 2022.
— Ryan Mac (@RMac18) July 12, 2021
One employee says they’ve reported so many racist comments that their personal Instagram account has been rate limited and will not allow them to report any more content.
— Ryan Mac (@RMac18) July 12, 2021
Content moderation is tough but Mark Zuckerberg created a platform to connect the world and must now reckon with what that truly means. This isn’t a new problem, yet it’s clear that Facebook is utterly failing based on its own expectations and rules around racist abuse.
— Ryan Mac (@RMac18) July 12, 2021
Facebook opened up an incident report, known internally as an SEV, to investigate the racist abuse directed at England’s black players. The company’s policy, security, and other teams are now gauging how to react and respond, according to two sources.
— Ryan Mac (@RMac18) July 12, 2021
